Refund policy

We offer a 14-day return policy. You have 14 days after receiving your order to request a return.

To be eligible, the item must be in the same condition in which it was received: unused, unworn, with any original tags, and in its original packaging. A receipt or proof of purchase is also required.

Sale-priced products are covered by the same 14-day return policy and eligibility requirements as regularly priced products.

To request a return, contact us at sales@shopnmore.co.za. Approved returns must be sent to 17 Malgas Avenue, Douglasdale, Sandton, 2191, South Africa. We will provide return instructions after approving the request. Products returned without prior approval may not be accepted.

Damaged, defective or incorrect products

Please inspect your order when it arrives. If an item is damaged, defective or incorrect, contact us as soon as possible so that we can assess the issue and resolve it.

Exceptions and non-returnable products

Perishable goods, plants, personalised or custom-made products, personal-care goods, hazardous materials, flammable liquids, gases and gift cards cannot be returned. Contact us if you are unsure whether a product is eligible.